Frequently Asked Questions
What is TWYNTECH's mission?
TWYNTECH was founded with the goal of closing the gap between technology and local businesses. We provide the necessary tools and support to help businesses leverage the latest technology to succeed in today’s digital landscape.
Where is TWYNTECH located?
TWYNTECH was founded in Honolulu, Hawaii, and operates in both the USA and Canada.
What are your services?
At TWYNTECH, we specialize in delivering comprehensive IT solutions for businesses. Whether you’re a small to medium-sized business (SMB) without an internal IT team or an organization seeking additional expertise, our managed services ensure your IT infrastructure is modernized, secure, and fully aligned with your business goals.
- Managed IT Services
- Cloud Services
- Cyber Security
- Web Site Design
- Digital Marketing
What clients you serve?
Most of our clients don’t have a dedicated IT staff, and for those that do, their team is often focused primarily on business-specific applications.
Clients typically come to us when their current IT provider can no longer meet their growing needs, or after losing internal IT resources and choosing to move away from managing IT in-house.
How can I learn more about your services?
You can learn more about our services by visiting our Services page, or by contacting us directly through our Contact Us form. We're happy to provide detailed information tailored to your needs!
What industries do you serve?
We work with a variety of local businesses, helping them stay competitive in the digital landscape. Our solutions are customized to fit businesses of any size or industry.
How experienced is the TWYNTECH team?
Our team is highly skilled and certified, with expertise in Microsoft, AWS, security and website design. We are dedicated to delivering high-quality, cost-effective IT solutions.
What makes TWYNTECH different from other IT service providers?
We pride ourselves on providing exceptional quality work, customer-focused solutions, and ongoing support. Our approach involves understanding your unique business needs and delivering results that drive real business value.
Do you provide ongoing support for IT systems?
Yes, we offer ongoing support to ensure your IT systems run smoothly. Our team is available 24/7 for troubleshooting, updates, and upgrades as needed.
How flexible are your pricing options?
We offer flexible pricing options to fit your organization's needs and budget. We work closely with you to ensure our services provide value while staying within budget.
How does TWYNTECH ensure projects are completed on time and within budget?
Our project management approach guarantees that all work is completed on time and within the agreed budget, ensuring a smooth and efficient process for our clients.
Can TWYNTECH help my business grow?
Absolutely! Our solutions are designed to drive real business growth by optimizing technology, improving efficiency, and providing cost-effective strategies.
How does TWYNTECH stay up-to-date with the latest technology trends?
Our team is constantly learning and updating their skills to ensure we use cutting-edge technologies and best practices in all our projects.
How do I get started with TWYNTECH?
You can contact us through our website or give us a call to schedule a consultation. We will assess your needs and provide a customized plan to help your business thrive.